Privacy Policy

Privacy Policy

Effective Date: 01/02/2019

At MyHairImplants, a subsidiary of Farma Health Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

Who We Are

MyHairImplants is operated by Farma Health Ltd, a company registered in England and Wales, with a registered address at 433 Fulham Palace Road, London, England, SW6 6SU. Our company provides hair loss consultancy services to the public.

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@mail.myhairimplants.com
Address: 433 Fulham Palace Road, London, England, SW6 6SU

Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
  2. Technical Data:
    • IP address
    • Browser type and version
    • Time zone setting and location
    • Operating system and platform
  3. Usage Data:
    • Information about how you use our website and services.
  4. Marketing Preferences:
    • Preferences for receiving marketing communications.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery:
    • To provide you with hair loss consultancy services.
    • To communicate with you regarding appointments, consultations, or inquiries.
  2. Customer Support:
    • To address your questions, feedback, or support requests.
  3. Marketing:
    • To send you promotional materials, offers, or updates (only if you have opted in).
  4. Compliance:
    • To comply with legal obligations or respond to lawful requests from authorities.
  5. Website Improvement:
    • To analyze how our website is used and improve functionality.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your data (e.g., subscribing to marketing communications).
  • Contractual Necessity: To provide you with services as part of a contract.
  • Legitimate Interests: For purposes such as improving our website and services.
  • Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with:

  1. Service Providers: Third-party vendors who assist us in providing services, such as IT support or email marketing platforms.
  2. Legal Authorities: If required by law or to protect our legal rights.
  3. Subsidiaries: Other companies under Farma Health Ltd for operational purposes.

We will never sell your personal information to third parties.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption protocols.
  • Regular security audits.
  • Restricted access to personal data.

While we strive to protect your information, no system is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the following rights:

  1. Access: Request access to your personal data.
  2. Correction: Request correction of inaccurate or incomplete data.
  3. Deletion: Request deletion of your personal data (subject to legal obligations).
  4. Objection: Object to the processing of your data for certain purposes, such as direct marketing.
  5. Data Portability: Request transfer of your data to another service provider.
  6. Withdrawal of Consent: Withdraw consent where we rely on it as a legal basis for processing.

To exercise your rights, contact us at admin@mail.myhairimplants.com.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality.

Types of Cookies We Use:

  1. Essential Cookies: Necessary for website functionality.
  2. Analytics Cookies: Help us understand user behavior and improve our services.
  3. Marketing Cookies: Used to deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: admin@mail.myhairimplants.com
Address: 433 Fulham Palace Road, London, England, SW6 6SU