Bosley hair transplanst gone wrong

Bosley Hair Transplant lawsuits

 

In this article we will go over some of the reported complaints and lawsuits involving Bosley hair clinic.

Every clinic will have compliments and complaints, and it is important to stress Bosley has many satisfied customers; and it is also important to stress this article is based on information publicly available on the internet.

Although Bosley has an overall good reputation, there have been some lawsuits filed by patients who have received various services at their local Bosley offices.

Numerous lawsuits have been filed and have even gone to trial, although there were also some that never went any further than the initial filing.

Some of these lawsuits include the following:

  • Schecter v. Bosley Medical Group

In New York City, a doctor used donor strips from the patient’s scalp that were more than 12 inches long and the patient sued for medical malpractice.

BMG (Bosley group) claimed that the lawsuit had no merit because the result was caused by the patient’s poor healing response.

  • Salmanzadeh v. Bosley Medical Group:

When a patient in San Francisco suffered a stroke during a hair procedure, he sued for fraud, misrepresentation, intentional infliction of emotional distress, and other causes.

The verdict resulted in a gross award of $2.7 million.

There are also numerous customers who have experienced complications such as blisters and boils on their scalps, staph infections, and even physical complaints such as severe headaches and pain as well as profuse sweating from the head and the forehead.

bosley hair complaints
A Bosley hair commercial

Other complaints

 

Let’s have a deeper look at the pattern and types of complaints about Bosley.

When it comes to hair transplants, most complaints about Bosley seem to centre around two main complaints:

  1. The overall dissatisfaction with the results of the transplant and
  2. The feeling that the results weren’t worth the money spent.

Many patients stated that the amount of hair grafts transplanted the first time wasn’t enough; therefore, their hair wasn’t as thick and full as they were expecting it to be once the procedure was completed.

Customers have also complained about patchiness throughout their scalps, meaning an inconsistent look because the hair didn’t fill the entire scalp but only parts of it.

Another complaint about hair transplants from Bosley centres around the hair not growing-in properly.

Some patients claim that the hair grows back unevenly with some long hairs and some short ones growing in the same area.

They also claim that the hairs grew out in different directions throughout the scalp, giving the patient an unattractive and “fake” look.

Of course, one of the main complaints regarding Bosley is the amount of money spent on the procedures and the feeling that the procedure just wasn’t worth it in the end.

At the time of writting this article Bosley have a rating of 2. stars out of 5 on Trustpilot. It is rated “poor”

On top of that, few customers ended up receiving their money back after telling the Bosley representatives that they were unhappy with the procedure.

Many of them feel that Bosley was only interested in the money that they get from their customers and nothing else.

To read more about the complaints made against Bosley, you can visit sites such as the Better Business Bureau at www.bbb.org. Other helpful websites include www.bosleymedicalviolations.com, www.trustpilot.com, www.consumeradvocate.org, https://bosley.pissedconsumer.com, and www.highya.com.

Just as many other companies nowadays, Bosley has had its fair share of both compliments and complaints.

It is up to you to do your due diligence so that the right decision can be made in the end and you can do most of this right on the Internet.

The services offered by Bosley

 

  • Platelet-rich plasma (PRP): Used since the 1980s, this is a three-step process that starts by drawing the patient’s blood and injecting it into the scalp.

At one time, PRP was used to heal tendons and muscles but it is now showing a lot of promise in the area of hair restoration.

  • Follicular unit extraction (FUE) hair transplant: Instead of removing an entire strip of scalp from the patient, the doctor removes individual hair follicles and transplants them back into the scalp.

FUE is effective and results in very little scarring, which is why it is a popular method of hair transplantation these days.

  • Adistem infusion: Great if you suffer with thinning hair, this non-surgical procedure requires little downtime and is one of the most advanced methods for regrowing your hair. It regenerates hair with healing proteins and your own intrinsic growth factors.
  • Low-level laser: Also called red light therapy, the procedure irradiates photons into scalp tissues to get amazing results. Weak cells absorb the photons and this encourages the growth of new hair in your scalp.

It is generally a safe procedure that is less invasive than standard hair transplant surgery. Is it effective? doubts remain.

Bosley hair transplant review | What i Discovered

Who are Bosley

Bosley is an American hair restoration specialist clinic, which has been established for more than 40 years.

They claim on their website that they have performed over 300,000 hair restoration procedures; which is an enormous number.

As well the US, Bosely have branches in over 60 countries around the world.

bosley hair transplant review
Dr L Bosley – founder of the Bosley hair restoration empire

What services do Bosley offer?

According to their website, Bosley offer the following hair restoration procedures

  • Surgical hair restoration (both FUE & FUT methods)
  • Eyebrows restoration
  • Scalp micro-pigmentation
  • Trigen + with PRP (platelet-rich plasma)
  • Low level laser therapy.

Cost

Firstly, Bosley have an excellent page educating the reader on the general nuisances of hair transplant cost. 

A big thumbs up for that!

But they don’t actually give you a cost, and i think this is fair.

Because no two people are the same when it comes to hair transplants.  Some people will need lots of grafts, some fewer grafts.

So how can you give a blanket cost?

You need to have a consultation to get an estimated cost.

Customer reviews

Trustpilot

At the time of writting this article Bosley have 157 reviews on Trustpilot.

They are currently rated at 2.6 stars out of 5.

This is a “poor” rating.

Let’s analyse the breakdown of this rating further.

76% of the ratings for Bosley were “excellent”, which mkes it a surprise that overall rating is “poor”.

But further digging reveals they have a “bad” rating of 10%, a “poor” rating of 3% and an “average” rating of 6%.

Clearly a significant minority of people don’t rate Bosley highly, and this is what brings down their overall score on Trustpilot.

The reviews that rated Bosley as “excellent” commented on the professional service they received and the care they experienced from the entire team.

current reviews on Trustpilot for Bosley

There were lots of very specific reviews that named the location of the branch and also named the specific team members who the reviewer dealt with.

These reviews came across as genuine.

Looking at reviews that rated Bosley “poor” or “bad”, there two main issued raised by the reviewers.

Firstly, that the prices were outrageously high with a few up sells.  And secondly, that the customer service was poor. A few reviewers, even named the specific team member they dealt with.

Bosley hair restoration complaints and lawsuits

There is a significant number of official complaints and lawsuits against Bosley – there is no denying that.

There is even a website dedicated to compiling complaints against Boseley.

I go in more detail into the llegations of hair transplants that went wrong with Boseley in this article:

bosley hair transplants gone wrong

Bosley branches near you - and where to buy their products

 

Bosley having been established for over 40 years have branches right across the US and the world.

Bosley also have a lot of hair loss products under their brand, and these mostly have a good feedback from clients.

These products are primarily designed to slow down hair loss, and perhaps regrow new hair.

Here, we list the known branches of Bosley across the US, where you can have your consultations and buy their products.

Birmingham, Alabama – 1 Perimeter Park South, Suite 100N

Mobile, Alabama – 3929 Airport Blvd., Suite 300

Scottsdale, Arizona – 7025 N. Scottsdale Road, Suite 300

Tucson, Arizona – 5215 N. Sabino Canyon Road, Suite 146

Little Rock, Arkansas – 1701 Center View Drive, Suite 302

Beverly Hills, California – 9100 Wilshire Blvd. East Tower Penthouse

Fresno, California – 516 W. Shaw Ave., Suite 107A

Los Angeles, California – 515 S. Flower Street

Newport Beach, California – 4220 Von Karman Ave., Suite 110

Ontario, California – 3536 Concours St., Suite 203

Sacramento, California – 1860 Howe Ave., Suite 230A

San Diego, California – 12264 El Camino Real Towers, Suite 404

San Francisco, California – 50 Francisco St., Suite 440

San Jose, California – 2540 N. First St., Suite 220

Westlake Village, California – 2625 Townsgate Road, Suite 330

Centennial, Colorado – 6979 S. Holly Circle, Suite 275

Hartford, Connecticut – 100 Pearl Street

Boca Raton, Florida – 5355 Town Center Rd., Suite 402

Fort Myers, Florida – 5237 Summerlin Commons Blvd.

Jacksonville, Florida – 10752 Deerwood Park Blvd., Suite 100

Miami, Florida – 201 S. Biscayne Blvd., 28th Floor

Orlando/Maitland, Florida – 260 Outlook Place, Suite 103

Tampa, Florida – 3030 N. Rocky Point Dr., Suite 150

Alpharetta, Georgia – 2300 Lakeview Parkway, Suite 700

Atlanta, Georgia – 3379 Peachtree Rd. NE, Suite 800

Savannah, Georgia – 7001 Chatham Center Dr., Suite 2500

Chicago, Illinois – 676 N. Michigan Ave., Suite 3850

Schaumburg, Illinois – 1821 Walden Office Square, Suite 400

Indianapolis, Indiana – 8275 Allison Pointe Trail, Suite 360

Des Moines, Iowa – 309 Court Ave., 2nd Floor

Baton Rouge, Louisiana – 10001 Perkins Rowe, Tower B, Suite 200

Metairie, Louisiana – 2450 Severn Ave., Suite 510

Annapolis, Maryland – 1730 West St., Suite 207

Chevy Chase, Maryland – 5425 Wisconsin Ave., Suite 702

Towson, Maryland – 110 West Rd., Suite 340

Boston, Massachusetts – 545 Boylston St.

Mexico City, Mexico – Avenida de los Insurgentes Sur 1793 Guadalupe Inn

Grand Rapids, Michigan – 250 Monroe Ave. NW, Suite 400

Troy, Michigan – 201 W. Big Beaver Rd., Suite 1040

Minnetonka, Minnesota – 12455 Ridgedale Dr., Suite 204

Kansas City, Missouri – 460 Nichols Rd., Suite 350

St. Louis, Missouri – 231 S. Bemiston Ave., Suite 800

Omaha, Nebraska – 13321 California St., Suite 420

Las Vegas, Nevada – 500 N. Rainbow Blvd., Suite 200A

Marlton, New Jersey – 2 Greentree Center, Suite 327

Middletown, New Jersey – 107 Tindall Rd., Suite 13

Parsippany, New Jersey – 2001 US-46, Suite 310

Albuquerque, New Mexico – 4101 Indian School Rd. NE, Suite 410

Albany, New York – 125 Wolf Rd., Suite 126

Melville, New York – 324 S. Service Rd., Suite 122

New York, New York – 99 Park Ave., 20th Floor

Rochester, New York – 160 Linden Oaks, Suite G5

Rye Brook, New York – 800 Westchester Ave., Suite 709

Charlotte, North Carolina – 10945 Winds Crossing Dr., Suite 100

Raleigh, North Carolina – 4700 Falls of Neuse Rd., Suite 205, South Tower

Beachwood, Ohio – 2000 Auburn Dr., Suite 200

Cincinnati, Ohio – 250 E. 5th Street, 15th Floor

Dublin, Ohio – 425 Metro Place N., Suite 175

Oklahoma City, Oklahoma – 3030 Northwest Expy., Suite 200

Tulsa, Oklahoma – 7633 E. 63rd Place, Suite 300

Tigard, Oregon – 15895 SW 72nd Ave., Suite 220

Malvern, Pennsylvania – 101 Lindenwood Dr., Suite 225

Philadelphia, Pennsylvania – 1601 Market St., Suite 2410

Pittsburgh, Pennsylvania – 651 Holiday Dr., Suite 400

Providence, Rhode Island – 10 Dorrance St., Suite 700

Columbia, South Carolina – 1201 Main St., Suite 1980

Brentwood, Tennessee – 205 Powell Place

Knoxville, Tennessee – 800 S. Gay St., Suite 1021

Memphis, Tennessee – 5050 Poplar Ave., Suite 2400

Austin, Texas – 100 Congress Ave., Suite 2000

Dallas, Texas – 5949 Sherry Lane, Suite 1150

Houston, Texas – 5333 Westheimer Rd., Suite 560

San Antonio, Texas – 8000 IH West, Suite 1500

Salt Lake City, Utah – 4001 S. 700 East, Suite 500

McLean, Virginia – 7900 Westpark Dr., Suite T100

Richmond, Virginia – 2301 N. Parham Rd., Suite 1

Virginia Beach, Virginia – 277 Bendix Rd., Suite 420

Seattle, Washington – 2505 2nd Ave., Suite 715

Glendale, Wisconsin – 500 W. Silver Spring Dr., Suite K200

You can also visit them online at www.bosley.com.

What hair Products Does Bosley Offer and What Do They Do?

 

According to their website, Bosley offers a wide selection of “FDA-approved” products that are “proven” to restore thinning hair, prevent hair-loss progression, and promote thicker hair growth. Some of these include the following:

  • Laser caps: used to regrow your hair and made for genetic hair loss; there are many different types
  •  
  • Revitalizers: includes an entire system to help you regrow hair; there are many different types
  •  
  • Professional strength kits for men and women: comes with a six-month supply
  •  
  • Laser helmets: used as a non-invasive way to grow more hair
Example of a Bosley hair loss product
  • Shampoos and conditioners: made to keep your hair looking its best
  •  
  • Supplements
  •  
  • Leave-in treatments: made to energize follicles
  •  
  • Thickening fibers: used as an easy way to thicken your hair
  •  
  • Gels, creams, and other products

How Much Do Bosley Hair Products Cost?

The prices of Bosley hair products vary from item to item but here are a few general price ranges for the majority of their products:

  • General treatments (restoration, transplant, etc.): $4000-$12,000
  •  
  • Laser caps/revitalizers/helmets: $600-$3000
  •  
  • Professional strength kits for men and women: $1194-$1344
  •  
  • Shampoos and conditioners/leave-in treatments/gels, etc.: $16-$50
  •  
  • Supplements: $35
  •  
  • Thickening fibers: $30 plus the brush at $15

Conclusion

Bosley is a well established hair restoration clinic.  There is no doubt that there are plenty of satisfied clients with their service.

They have a good range of hair loss products

But there are also a significant portion on dissatisfied clients, as well as public lawsuits against Bosley.

There is also a particular concern about excessively high prices.

Overall, i think there are better clinics in the US, Canada and Europe than Bosley.

 

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